Gaming is entertainment, not a burden. Find all the responsible gaming tools and guides on HeyBaj here — so you always stay in control.
Responsible gaming means enjoying gaming as a form of entertainment — while staying fully in control. HeyBaj believes that real enjoyment only comes when there's a healthy limit to how you play.
Responsible gaming rests on three foundations: first, only play with money you can afford to lose without affecting your daily life. Second, stick to a set time limit. Third, gaming is never a solution to stress or financial problems — it's entertainment, nothing more.
To support responsible play on HeyBaj, we provide a range of tools, guidelines, and support services. Our goal is to ensure every member's gaming experience stays positive and within their control.
Remember: Gaming is about enjoyment, not winning or losing. Before each session, ask yourself — am I playing for fun, or for some other reason?
Our responsible gaming policy isn't just a set of rules — it's built with your well-being and happiness in mind. HeyBaj always wants you to enjoy our platform as a happy and safe gamer.
People often don't realize when their gaming habits are becoming a problem. Watch out for these warning signs:
If you notice two or more of the above signs in yourself, don't wait — reach out to our support team right away. Recognizing the problem early is the first step toward solving it.
These signs are not a sign of weakness — they're a sign of self-awareness. At HeyBaj, we're here to support you without any judgment.
Ask yourself the following questions. The more times you answer "yes," the sooner you should seek help:
If you answered "Yes" to three or more questions, contact our support today or activate self-exclusion from your account.
HeyBaj gives you a range of practical tools to help you stay in control of your gaming. You can access these tools directly from your account:
Set a maximum deposit limit — daily, weekly, or monthly.
Your session will automatically end once you've reached a set loss amount.
Decide in advance how long each session will last.
Once your set time is up, the platform will notify you.
A summary of your gaming time and spending will be shown at set intervals.
Completely suspend your account for a set period of time.
All these tools are available under the "Responsible Gaming" section in your account settings. Increasing a limit requires a 72-hour cooldown period, while reductions take effect immediately.
Budget planning is the most effective way to game responsibly. Here's our advice for HeyBaj members:
After covering all essential monthly expenses (rent, food, bills, savings), set aside only a small portion of what remains for entertainment.
Allocate a fixed portion of your entertainment budget for gaming. Commit to not spending a single BDT beyond that.
Use HeyBaj's deposit limit feature to set a limit that matches your budget. It keeps you protected in moments of impulse.
Celebrate a win, but don't chase bigger bets with your winnings. If you lose, treat it as the cost of entertainment — don't spend more trying to win it back.
Use your HeyBaj transaction history to track your monthly gaming spend. If you've gone over budget, reduce your limit for the following month.
Core Principles: Only play with money you can afford to lose without affecting your daily life. Never treat gaming as a source of income.
On HeyBaj, you can take a break from gaming at any time. It's not a sign of weakness — it's the smart thing to do. Our break and self-exclusion options are:
During self-exclusion, you will not receive any promotional emails or bonus offers. Activating self-exclusion is straightforward — it only takes a few minutes through account settings or via support.
Any attempt to open a new account during self-exclusion will be detected and blocked. HeyBaj is committed to honoring your decision.
HeyBaj strictly prohibits gaming by anyone under 18. Here are some tips to protect younger members of your household:
If you suspect a child or teenager is using a HeyBaj account, immediately support@heybaj.biz— let us know and we'll act promptly.
You don't have to face a gaming problem alone. HeyBaj's support team is always here for you. Get in touch with us:
Professional Support: Gaming addiction is a recognized mental health condition. Seeking help from a professional counselor or psychologist is completely normal and effective. Talk to your family and trusted friends.
Remember, asking for help takes courage. HeyBaj always puts your well-being above gaming. Our responsible gaming team is ready to support you with complete confidentiality.
We're more than just a gaming platform — we're your partner in staying safe
No one under the age of 18 is permitted to use HeyBaj. Every member's age is verified through the KYC process.
Unusual gaming patterns are automatically detected and the member is alerted.
All control tools — including deposit limits, time limits, and self-exclusion — are always available in your account.
Once self-exclusion is activated, it is strictly enforced. It cannot be reversed before the period ends.
Our support team is here for you through any difficulty, without judgment. Your privacy is fully protected.
At HeyBaj, your mental and financial well-being will always matter more than gaming revenue.
Start gaming in a safe environment on HeyBaj. Use our responsible gaming tools to always stay in control.
For ages 18+ only. Play responsibly.